Boat Owner Agreement

• Platform: CharterIO website and related services (www.charterio.com)
• Owner: Person or organization listing their boat for rental on the platform
• Renter: User renting a boat on the platform
• Booking: Confirmed rental agreement between Renter and Owner

• The Platform connects Owners with Renters.
• The rental agreement is directly between the Owner and Renter.
• CharterIO is not responsible for the condition, safety, or suitability of the boat.
• The Platform only provides mediation support for post-booking disputes.

3.1. Accurate Information

• All information in the boat listing (photos, features, capacity, equipment) must be accurate and up-to-date.
• CharterIO may suspend accounts providing misleading information.

3.2. Boat Readiness

• The boat must be delivered clean, safe, and ready for use on the reservation date.
• All legal documents (registration, navigation permits, insurance) must be current.
• Safety equipment (life jackets, fire extinguishers, etc.) must be complete.

3.3. Communication and Booking Management

• Owners must respond to booking requests within 48 hours.
• Confirmed bookings should not be unfairly cancelled.
• Communication with Renters must be professional and respectful.

4.1. Insurance Coverage

• Hull Insurance: Damage to the boat itself
• Liability Insurance: Damages to third parties
• Rental Coverage: Policy must cover commercial rental activities

5.1. Commission Rates

5.2. Payment Process

• Payments are processed through Stripe secure payment system.
• Net amount is transferred to Owner after commission deduction.
• Payments typically occur within 7-14 business days after booking completion.

6.1. Income Declaration

• Rental income from CharterIO must be declared under personal or corporate income tax.
• Owners are responsible for preparing income declarations in accordance with local tax regulations.
• CharterIO does not provide tax declaration or tax advisory services.

For detailed information about cancellation policies, please see Cancellation and Refund Policy

7.1. Cancellation by Owner

• If a confirmed booking is unfairly cancelled by the Owner, a full refund is provided to the Renter.
• Owners making unfair cancellations may have their accounts temporarily suspended.

7.2. Cancellation by Renter

• If the Renter cancels, the refund amount is determined by the time remaining until the booking date.
• CharterIO's 20% commission is non-refundable.

8.1. Cancellation Due to Force Majeure

• In case of cancellation due to force majeure, a full refund is provided to the Renter (including commission).
• All amounts except Stripe processing fees are refunded.
• Neither Owner nor Renter bears compensation liability in force majeure cases.

9.1. Owner Liability

• Owner is responsible for ensuring the boat is safe and complies with legal regulations.
• Owner is responsible for accidents, injuries, or damages occurring during rental.
• Damages to third parties are the Owner's responsibility.

9.2. Platform Disclaimer

10.1. Applicable Law

This agreement is subject to the laws of the country where CharterIO operates and international agreements. English and Welsh law applies to disputes between parties.

10.2. Competent Court

London Central Courts have exclusive jurisdiction for the resolution of all disputes.