Frequently Asked Questions

Everything you need to know about boat rental

Booking Process

Do I need a license or certificate to rent a boat?+
How do I make a reservation?+
How far in advance should I book?+
How can I ask questions about a boat?+

Payment & Pricing

What payment methods do you accept?+
What's included in the price?+
What is a security deposit?+
Can I get an invoice?+

Cancellation & Refund

What is the cancellation policy?+
How do I cancel my reservation?+
What happens in case of bad weather?+
How long does a refund take?+

Boat Handover

What are the check-in and check-out times?+
Where does boat handover take place?+
What documents are required at handover?+

Safety & Insurance

Are boats insured?+
What should I do in an emergency?+
Are life jackets and safety equipment available?+
Who is responsible in case of damage?+

Additional Services

How does skipper and crew service work?+
Can I get catering service?+
Is water sports equipment available?+

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